ONCHAIN® Ramp is built for speed. In most cases, you’ll receive your cryptocurrency within seconds of completing your purchase. Some transactions may take a minute or two depending on network congestion or the payment method used.
For the fastest experience, we recommend using credit or debit cards, e-wallets like Apple Pay, and instant bank transfer options. Standard bank transfers, especially those not marked as "instant," may take longer to process.
What can affect delivery time?
We aim to deliver industry-leading finality times, but some factors—like bank processing or blockchain congestion—are outside our control. Here’s what to watch for:
Bank transfer issues
If you're using a bank transfer, make sure all payment details are correct and your reference number is included. Missing or incorrect info can delay or bounce the payment.
Network and blockchain congestion
Busy blockchains may cause temporary slowdowns. If there’s unusually high traffic on a network, your transaction may take slightly longer to confirm—but we’ll always process it as quickly as the network allows.
Still waiting? Most users receive their assets in 5 minutes or less. If you’re seeing delays beyond that, feel free to reach out using the chat bubble or email us at [email protected].