KYC (Know Your Customer) is a standard identity verification process used across ONCHAIN® products. Most users will need to complete KYC before making their first purchase.
It’s fast—often under a minute—and helps us comply with global regulations while keeping the platform secure for everyone.
Why KYC Matters
Completing KYC allows us to:
Comply with anti-money laundering (AML) and counter-terrorist financing (CFT) regulations
Prevent fraud, identity theft, and abuse
Maintain a trusted, secure experience for all users
When Is KYC Required?
KYC is required for most users before their first purchase.
In some cases, it may also be triggered by:
Your location
The amount you’re trying to buy
Other compliance requirements
Once you’re verified, your KYC status applies across all ONCHAIN® products—so you won’t need to repeat it unless you’re unlocking higher limits or your circumstances change.
What to Expect During KYC
When prompted, you’ll complete a short identity verification through our trusted verification partner.
This may involve:
Providing basic personal information
Uploading a government-issued ID or similar document
Taking a quick selfie or liveness check (in some regions)
Why Complete KYC?
Required for most purchases
Quick, one-time process
Unlocks higher transaction limits
Helps keep everyone on the platform safe
Need help?
If you’re having trouble with verification or need help completing KYC, our team is here for you.
Click the chat bubble on the bottom-right of your screen or reach out to [email protected].